HathiTrust makes every effort to ensure that it has appropriate rights to ingest and provide access to content. In those cases where the rights are unclear (e.g., when we encounter copyright information that, relative to the work in hand, is ambiguous or contradictory), we archive but do not provide access to the work. Where possible, HathiTrust secures rights to use works that are in copyright. Parties who have questions or who wish to contest the use of specific works may contact the HathiTrust User Support Team at support@hathitrust.org.
If you wish to send postal mail, please note that HathiTrust's physical office is closed during the COVID-19 crisis and receipt of postal mail is delayed by months or more.
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With all such communications, please include:
- A physical or electronic signature of the copyright owner. NOTE: If an agent is providing the notification, also include a statement that the agent is authorized to act on behalf of the owner
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit HathiTrust to locate the material. Providing URLs in your communication is the best way to help us locate content quickly.
HathiTrust will respond to all email correspondence regarding take-downs within one business day. If HathiTrust is not able to determine, within one business day, that HathiTrust is permitted to use the work(s) in question, HathiTrust will cease providing access to the work until or unless it can determine that such uses are permitted. HathiTrust may work with our host institution the University of Michigan’s Office of the General Counsel to make determinations about appropriate use. Depending on these determinations, HathiTrust may restrict access to the work(s) in question or remove them from its systems. Removing the work(s) in question will result in the HathiTrust ceasing to provide long-term preservation resources to the digitized content.