For general support inquiries related to access, quality problems, deposit of content, website functionality, outages, operations, services, membership, etc., please email support@hathitrust.org. This allows us to track inquiries and provide responses more effectively.
Graham Dethmers , Metadata Analyst
Graham manages the flow of bibliographic metadata into and through HathiTrust Digital Library applications and services. He also works with other third-party services to improve seamless discovery of HathiTrust items in member libraries’ catalogs and discovery systems.
Aaron Elkiss , Enterprise Architect
Aaron plans and leads the development of HathiTrust's repository infrastructure, applications, and other technological components to meet the current and future needs of HathiTrust users, members, and staff.
Natalie Fulkerson , Collection Services Librarian
Natalie works with partner libraries to coordinate the deposit of their materials into HathiTrust, and supports other organizational goals including digital preservation, analysis, and process improvement. She also serves on the Digital Object Quality Corrections group, working to improve the quality of the HathiTrust corpus.
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Mike Furlough , Executive Director
As the Chief Executive Officer of HathiTrust, Mike is responsible for its operations and programs, ensuring effective development and execution of infrastructure and services. Working with the Program Steering Committee, he identifies, explores, and recommends strategic directions to the Board and oversees the development of new program initiatives and their realization through the HathiTrust staff. He bears responsibility for communication with and engagement of the membership and represents the organization in relevant national/international contexts. Email Mike
Brian Hall , Application Programmer/Analyst Senior
Brian works as part of the technological team designing and developing the infrastructure and components of the digital library repository.
Kristina Hall , Copyright Review Program Manager
Kristina directs the work of copyright reviewers from a number of library partners across the country in identifying public domain books and making them accessible in HathiTrust.
Jessica Rohr , Member Engagement and Communications Specialist
Jessica coordinates with representatives of new and potential member institutions to promote and enhance access to HathiTrust services. She also leads HathiTrust’s communications strategy and brand, edits the HathiTrust Update newsletter, manages public relations, and maintains the website.
Melissa Stewart , Assistant to the Executive Director
In addition to providing administrative support to the Executive Director and HathiTrust team, Melissa manages the process of on-boarding new member institutions, processing approvals for privileged access for staff and print disabled services, and coordinating communications.
Janet Swatscheno , Digital Scholarship Librarian and Associate Director for Outreach & Education at HTRC
Janet plans and leads HathiTrust Research Center (HTRC) Outreach and Education Services to facilitate new scholarship and teaching through expanding the use of text and data mining services. She engages with faculty, academic staff, and students on scholarly computational uses of the HathiTrust collection.
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Jennifer Vinopal , Associate Director
Jennifer’s portfolio includes day-to-day management of HathiTrust’s operations, including our digital library services and programs, and a major role in implementing activities funded by the Mellon Foundation through 2025.
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Val Waldron , User Support Specialist
Val serves as the Chair of HathiTrust User Support, which is the primary feedback mechanism for HathiTrust. She oversees 30+ volunteers from member libraries as they handle and triage user communications, and works with her colleagues to identify issues and feedback of interest that can be used to improve HathiTrust services.
Martin Warin , Database Developer
Martin writes code for some of the services behind HathiTrust. He also works with the Print Holdings and Shared Print data submitted by member libraries.
Heather Weltin , Content & Data Management Lead and Shared Print Program Officer
Heather has lead strategic and programmatic responsibility for the curation of the HathiTrust digital collection and other data assets. She leads the HathiTrust Content and Data Management Team members to enable advancements to collection services, metadata analysis, and copyright services for HathiTrust. As Program Officer, she drives the development of program strategy and policy, and develops or facilitates relationships with member libraries and other organizations to identify and recruit deposit of print materials of value to HathiTrust’s users for the Shared Print Program.
Caryl Wyatt , Front End Developer
Caryl focuses on our digital library interfaces and designs solutions to meet the needs of diverse users from around the world. This includes modernizing interfaces for our search, online book-reading, personalized collection management, and continuing to expand our focus on accessibility.
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Ange Zaytsev , User Services Librarian
Ange determines front end development priorities for the HathiTrust Digital Library applications, leads user research and software development projects, and ensures high quality provision of services through the digital library.